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Technical support gives your company a competitive edge. In short, you can gain a competitive edge by enabling critical business processes to run quickly and efficiently. When you’re a competitor, it’s hard to beat. Basically, technical support monitors and maintains your computer system, provides the technical expertise necessary to keep your system running smoothly, and provides the know-how to customize your system to your specific needs . This increases efficiency and productivity. In other words, technical support resolves technical issues that can disrupt a company’s business processes. If you’re looking for up-to-date and reliable news on IT Tech Support, the best place to be is here. We cover all the latest happenings in the world of IT Tech Support.